Terms & Conditions

VAULTTIMES LLC (“VaultTimes”, “we”, or “us”) operates, hosts, or manages a number of websites, including, without limitation, https://vaulttimes.com (the “Site”). These Terms of Use (“Terms”), along with our Privacy Policy, apply to your use of the Site and the services, features and functions that are offered and made available on, through, or using the Site or any other property that links to these Terms (together with the Site, the “Service”). If you are based in Canada, you are entering into these Terms with GOAT Group Canada, Inc. (“GOAT Canada”). If you are a resident of Quebec, Canada, please see Conditions d’Utilisation for the French translation of these Terms.

You must be at least 16 years old to access or use the Service. If you are under the age of 18 (or the age of legal majority where you live), you may only use the Service under your parent or legal guardian’s supervision and you may not list items for sale through the Service. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you agree to be fully responsible for their use of the Service. By using the Service, you also represent, warrant and agree that you are able to form a legally binding contract with the Company, you are not a person who is barred from using the Services under the laws of the United States or any other applicable jurisdiction (including, for example, that you do not appear on the U.S. Treasury Department’s list of Specially Designated Nationals or face any other similar prohibition) and you will comply with these Terms and all applicable local, state, national, and international laws, rules and regulations.

Please carefully read these Terms, including the binding arbitration provision contained below under “Arbitration Agreement”, which will require you to submit claims you have against us to binding and final arbitration, unless you opt out of the binding arbitration provision by following the opt-out procedures described below under “Arbitration Agreement” or unless a limited exception described in these Terms applies. If you do not opt out of the binding arbitration provision, you will only be permitted to pursue claims against us on an individual basis, and not as a plaintiff or class member in any class or representative action or proceeding, and you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.

These Terms constitute a legally binding agreement between you and us. BY ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND, AND ARE BOUND BY THE TERMS AND CONDITIONS SET FORTH HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE OR ACCESS THE SERVICE.

MODIFICATION

We reserve the right, in our sole discretion, to modify, discontinue or terminate the Service and to modify these Terms at any time. If we modify these Terms, we will update the Terms on the Site and will provide notice of the modification either by email or through a general notice on the Site. We will also update the date following “Last updated” at the top of these Terms. Please review this page and these Terms from time to time so you are aware of any changes. By continuing to access or use the Service after we have modified the Terms, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, please cease using the Service.

PRIVACY

Our Privacy Policy is incorporated by reference into these Terms. Please read it carefully, since it describes, among other things, how we collect and use information from you when you use the Service.

CONSIGNMENT

One of the services we provide is allowing you to submit your sneakers for sale through our consignment service. VaultTimes is the seller of record for purchases made by buyers shopping from the United States. Our consignment service is governed by the VaultTimes Seller Terms of Use (“Seller Terms of Use”), which are incorporated by reference into these Terms. By using our consignment service, you agree to be bound by the Seller Terms of Use.

REGISTRATION

You may view some parts of the Service without registering, but in order to access and use other parts of the Service, you may be required to register an account with us. You are solely responsible for any activity that occurs on your account and for maintaining the confidentiality of your password. It is your sole responsibility to provide and maintain accurate account information. We reserve the right to suspend or cancel your account at any time for any reason without prior notice to you. If there has been an unauthorized use of your password or account, please notify us immediately.

INVENTORY AVAILABLE

We do our best to ensure that the product you’re ordering is available at the time of purchase. That said, in some instances product will become unavailable during the order process, and we will not be able to fulfill your order. We make no guarantees on the availability of product as represented on the Site.

PRICES

The price of a product is the price in effect at the time we receive your order. We may change prices from time to time without notice. Occasionally, the Site may have an incorrect price for an item. If that happens, we will notify you before the item has shipped.

Default prices are in U.S. dollars unless otherwise indicated. Product prices listed on the Site do not include shipping charges.

SHIPPING AND DELIVERY

For information on our shipping and delivery policies, please see our Shipping and Return Policy and FAQs.

ALL SALES ARE FINAL

All sales are final. No refunds or exchanges will be permitted. If you are concerned about sizing for a particular style of shoe, please refer to the manufacturer’s size guidelines.

TYPOGRAPHICAL ERRORS

We are not responsible for typographical errors. Although every effort is made to warrant that the information detailed on the Site is accurate, from time to time a typographical error may appear as it applies to, but is not limited to, price, model name, style number, and description. Please accept our apologies for such errors, and we will make corrections as such errors are found. The decision of honoring incorrect pricing, for whatever reason it has occurred, is at our sole discretion and is reviewed on a case-by-case basis.

GIFT CARDS

VaultTimes gift cards (“Gift Cards”) are not credit or debit cards and have no implied warranties. Gift Cards are not redeemable for cash unless required by law and cannot be used to make payments on any charge account. Gift Cards cannot be used to buy other Gift Cards. We reserve the right to deactivate or reject any Gift Card issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.

To check the balance of a Gift Card, contact support at support@vaulttimes.com and include your Gift Card code.

The risk of loss and title for Gift Cards passes to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient or our delivery to the carrier, whichever is applicable. Gift Cards must be obtained from https://www.vaulttimes.com, and you are responsible for safeguarding your Gift Card from unauthorized use. We are not responsible if a Gift Card is lost, stolen, or destroyed, or if your Gift Card is used without your permission. There are a variety of Gift Card scams that request payment by Gift Card. We are not responsible for and assume no liability to you for any unlawful conduct or fraud by any third party associated with any Gift Card.

OWNERSHIP

Unless otherwise stated herein, we and our licensors are the sole owners of the Service and all of its content, including, without limitation, all information, services, features, functions, copyrights, trademarks, service marks, and other intellectual property rights contained within the Service. These Terms permit you to use the Services for your personal, non-commercial use only. You agree that all right, title, and interest in the Service will remain ours or our licensors’ exclusive property. Nothing in these Terms gives you a right to reproduce, copy, distribute, sell, broadcast, license, or otherwise use the VaultTimes name or any of our trademarks, logos, domain names, and other distinctive brand features, which are exclusively owned by VaultTimes and our licensors. Any other trademarks, service marks, logos, trade names, and other proprietary designations displayed on the Service may be the trademarks or registered trademarks of their respective owners. You may not modify, rent, lease, sell, distribute, or create derivative works based on the Service unless we have given you prior written consent to do so. Any violation of the foregoing will constitute a breach of these Terms and may result in immediate termination of your right to use the Service.

We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site or Service (“Feedback”). You may submit Feedback by emailing us at support@vaulttimes.com. You acknowledge and agree that all Feedback will be the sole and exclusive property of VaultTimes and you hereby irrevocably assign to VaultTimes, and agree to irrevocably assign to VaultTimes, all of your right, title, and interest in and to all Feedback, including without limitation all worldwide patent rights, copyright rights, trade secret rights, and other proprietary or intellectual property rights therein. At our request and expense, you will execute documents and take such further acts as we may reasonably request to assist us to acquire, perfect, and maintain VaultTimes’s intellectual property rights and other legal protections for the Feedback.

USE RESTRICTIONS

While using the Service you agree to comply with all applicable laws, rules, and regulations. In addition, we expect users of the Service to respect the rights and dignity of others. Your use of the Service is conditioned on your full compliance with these Terms, including, without limitation, the rules of conduct set forth in this section; your failure to comply with such rules may result in termination of your access to the Service pursuant to these Terms. You agree that when using the Service you will not:

  • Access or use the Service if you are not able to form legally binding contracts (for example, if you are between 13 and 18 years old and have not received permission from a parent or guardian to access or use the Service) or are temporarily or indefinitely banned or suspended from using our Services.

  • Post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar, or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; (vii) promotes illegal or harmful activities or substances;

  • Transmit by any means any software, virus, malware, program, code, file, or other material intended to interrupt, disrupt, alter, destroy, or limit any part of the Service;

  • Access, tamper with, or use non-public areas of the Service, our computer systems, or the technical delivery systems of our providers;

  • Attempt to probe, scan, or test the vulnerability of any of our systems or networks or breach any security or authentication measures;

  • Use any robot, spider, script, or any manual or automated application or means to extract, download, retrieve, index, mine, scrape, reproduce, or circumvent the presentation, operation, protection of, or intended use of any feature, function, or part of the Service, other than the software and/or search agents provided by us or other generally available third-party web browsers;

  • Use the Service to send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters, or other form of solicitation;

  • Use, display, frame or mirror the Service or any individual element of the Service (including the layout and design of any page or form contained on a page within the Service), VaultTimes’s name, any VaultTimes logo or trademark, or any other proprietary information of VaultTimes, without VaultTimes’s express prior written consent;

  • Force any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Service to send altered, deceptive, or false source-identifying information;

  • Attempt to modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the software used to provide the Service;

  • Copy, download, distribute, transmit, upload, or transfer content from the Service without our prior written permission or authorization;

  • Take any action that imposes or may impose (as determined in our sole discretion) an unreasonable or disproportionately large load on our infrastructure or otherwise interferes with the functioning of the Service;

  • Use the Site to make unsolicited offers, requests, advertisements, or spam;

  • Use the Service for any commercial purpose for the benefit of any third party or in any manner not permitted by these Terms;

  • Impersonate or pretend to be anyone else but you or falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Service;

  • Express or imply that we endorse any statement you make;

  • Violate or infringe upon the privacy, publicity, intellectual property, or other proprietary rights of third parties;

  • Engage in any activity that is criminal or tortious in nature or otherwise violates the law or rights of another, including, without limitation, hacking, phishing, fraud, stalking, defaming, abusing, harassing, or threatening;

  • Collect or store any personally identifiable information from the Service about other users of the Service without their express prior written consent;

  • Violate any applicable law or regulation;

  • Do anything else that we determine, in our sole discretion, misuses or otherwise negatively impacts the Service; or

  • Encourage or enable any individual to do any of the following.

We have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that we have no obligation to monitor your access to or use of the Service, but that we have the right to do so for the purpose of operating the Service, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency, or other governmental body.

COPYRIGHT

In accordance with the Digital Millennium Copyright Act of 1998 (the “DMCA”), the text of which may be found on the U.S. Copyright Office website, VaultTimes will respond expeditiously to claims of copyright infringement committed using the Service that are reported to VaultTimes’s Designated Copyright Agent identified below.

If you are a copyright owner, or are authorized to act on behalf of one, or are authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Service by providing VaultTimes’s Designated Copyright Agent (specified below) a DMCA Notice of Alleged Infringement (“Notice”) containing the following information:

  1. Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.

  2. Identification of the content that you believe to be infringing and its location. Please describe the content in as much detail as possible, and provide us with its URL or any other pertinent information that will allow us to locate the content.

  3. Your full legal name, mailing address, telephone number, and (if available) email address.

  4. A statement that you have a good faith belief that the use of the work you are reporting is not authorized by the copyright owner, its agent, or the law.

  5. A statement that the information you have supplied is accurate and that under penalty of perjury you are the copyright owner or authorized representative of the copyright owner.

  6. Your electronic or physical signature.

Deliver this Notice, with all items completed, to VaultTimes’s Designated Copyright Agent – Copyright Agent, c/o VaultTimes, support@vaulttimes.com. We suggest that you consult your legal advisor before delivering a Notice. Upon receipt of the Notice, VaultTimes will take whatever action, in our sole discretion, we deem appropriate, including removal of the challenged content from the Service.

Counter notification, as permitted by applicable law and, in particular, the Digital Millennium Copyright Act, may be sent to VaultTimes’s Designated Agent. All counter notifications must include:

  1. Your physical or electronic signature.

  2. An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.

  3. Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).

  4. A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.

  5. A statement that you will consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Site may be found) and that you will accept service from the person (or an agent of that person) who provided the Site with the complaint at issue.

It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT USE OF THE SERVICE AND RELIANCE ON THE CONTENT IS AT YOUR OWN RISK. THE SERVICE AND ALL ITEMS SOLD OR PURCHASED THROUGH THE SERVICE ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. YOU AGREE THAT YOU MUST EVALUATE AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH THE USE OF THE SERVICE, INCLUDING, WITHOUT LIMITATION, ANY RELIANCE ON THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY MATERIALS AVAILABLE THROUGH THE SERVICE. WITHOUT LIMITING THE FOREGOING, TO THE EXTENT ALLOWED BY APPLICABLE LAW OR AS OTHERWISE STATED IN WRITING, VaultTimes EXPLICITLY DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICE, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, TITLE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. VaultTimes MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, THAT THE INFORMATION OBTAINED FROM THE SERVICE WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE, THAT THE QUALITY OF THE SERVICE WILL BE SATISFACTORY TO YOU, THAT ERRORS OR DEFECTS WILL BE CORRECTED, OR THAT THE